We want you to find the perfect light fixture on your first try, so you don't have to deal with exchange or return. Please read the following details thoroughly before purchasing.
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Product Specification - Quite Important!
Different lamps have different audiences, some of us just want style, they don't care if the lampshade is made of glass or acrylic, so you need to carefully review all the parameters before you buy the lamp, including but not limited to the material of each part of the lamp, the finish treatment, the shape of the light bulb and the wattage, etc. We put all these product parameters on the detail page, if you want to know any more detailed parameters, please contact us by email, usually we will reply you within 8 hours.
We guarantee that the style of the lamp you get is exactly the same as the picture, if you receive a different picture from the corresponding picture of the sku, please take a picture of the different style and send it to us by email. We will offer a full refund or free re-ship until you're satisfied.
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About the Size
Due to manual measurement, please allow for a difference of 0.3 to 0.8 inches, for some large lamps, it may be up to 2 inches. If the actual size varies significantly from the listed size, please contact us to get help.
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About the Production & Long Shipping Time
We offer high-end replicas, but we change some detail parts to avoid infringement. We would clearly show the details of every product. The vast majority of our products are handmade, each fixture will have minor differences that in no way affect the use or overall appearance. The production cycle is about 10-20 days, which is brought by our 15 years of accumulation, we are proud of this handmade speed, most of the handmade products on the market are made in more than 30 days.
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About Tax & Duties
All taxes & Duties are included in our prices except the following situation:
(A). Please choose standard shipping for the following countries, or the customs may impose expensive import duties, we won't be responsible for this part: United Kingdom, Belgium, Poland, Spain, Germany, Austria, Sweden, Hungary.
(B). For non-US packages, you may be charged customs duty, for which we are usually willing to cover 10-30% customs duty. Learn more on <Shipping Policy>.
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How to note information in the order?
1. For Mobile - Drawer Shopping Bag or Cart Page
2. For Desktop / Laptop - Drawer Shopping Bag or Cart Page
Your Right And Interests Will Be Guaranteed To The Greatest Extent By Completing The Following Two Things.
- Record The Whole Process Of Opening The Package By Video and Keep It At Least One Month.
- Keep Your Purchase Receipt At Least One Year!